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Management Strategy

Management Strategy

 

KAZDUAL – Implementing dual system in Kazakhstan

(618835-EPP-1-2020-1-KZ-EPPKA2-CBHE-SP)

 

15.01.2021 – 14.01.2024

 

 

Project Coordinator: Laura Khassenova (SKSU)

Prepared by: Marcel Massmann (OVGU)

Contributors: -

Delivery date: M3 – March 2021

Version: V1 – March 2021

 

Dissemination Level

 

PU

Public

 

PP

Restricted to other programme participants (including Commission services and projects reviewers)

 

CO

Confidential, only for members of the consortium (including EACEA and Commission services and projects reviewers)

x

 

 

This document needs to be updated on a regular basis

 

List of Abbreviations

 

EACEA Education, Audiovisual and Culture Executive Agency

MB Management Board

PM Project Manager

SC Steering Committee

WP Work Package

 

Content

List of Abbreviations - 2 -

1. Project Management Structure - 3 -

1.1 Coordinator / Project Manager - 3 -

1.2 Steering Committee - 4 -

1.3 Management Board - 5 -

1.4 WP Leaders - 6 -

1.5 Task Leaders - 6 -

2. Deliverables - 7 -

3. Budget / Finances - 9 -

3.1 Staff Costs per Unit - 9 -

3.2 Payment Procedures - 11 -

4. Management Relevant Procedures - 12 -

4.1 Dissemination and Exploitation - 12 -

4.1.1. Visual identity and Dissemination levels - 12 -

4.2 Quality Assurance - 12 -

4.3 Reporting - 12 -

4.4 Communication Plan - 13 -

4.4.1 Project Communication Tools - 13 -

Annex I: Work Plan - 14 -

 

 

 

 

 

 

1. Project Management Structure

The consortium of KAZDUAL consists of 14 Partners in total. Of these 14 partners, a total of 10 are WP Leaders with management responsibilities. The management structure of the project consists of the following roles:

  • Coordinator / Project Manager
  • Steering Committee
  • Management Board
  • WP Leaders
  • Task Leaders

 

1.1 Coordinator / Project Manager

The Project Manager / Coordinator (PM) helds the overall responsibility for the project KAZDUAL (618835-EPP-1-2020-1-KZ-EPPKA2-CBHE-SP) including all its activities and tasks. The role of PM is taken over by Partner 1 (P1), namely the “M Auezov South Kazakhstan University”, specifically Laura Khassenova. With the beginning of the project Laura Khassenova (SKU) has been appointed as PM. The PM is responsible for the overall management of the project, especially with regards to WP 6 – Management.

The PM not only has responsibility towards the Agency (EACEA) but supports all project processes starting from the kick-off and including the implementation, any decision making, project controlling, any necessary change management processes and the successful project finalisation.

The PM is additionally responsible for:

  • The organisation, moderation and documentation of project meetings
  • The organisation, moderation and documentation of the management board meetings
  • The organisation, moderation and documentation of the steering committee meetings
  • The organisation, moderation and documentation of management team meetings

The PM can also call for additional meetings when necessary.

Other responsibilities include:

  • Provision of management support and advice to all WP Leaders
  • Conflict moderation and resolution between partners (if the conflict includes the PM, the conflict parties have to agree on a neutral moderator)

 

The PM is integral part of the Management Team, Management Board and the Steering Committee.

 

 

1.2 Steering Committee

The Steering Committee consists of one member of each institution and is chaired by the project coordinator/project manager (PM). It is the decision making body of the project. The achievement and/or status of deliverables, milestones and financial spending, reports from Q&A and external evaluators as well as raised issues or concerns will serve as basis for decisions. Any decision made within the Steering Committee needs to be reach by 2/3 majority. Every member institution has 1 vote. The PM will moderate the meetings or may assign a neutral moderator. The Steering Committee can call for additional experts from within the consortium or from external in case input is needed to achieve the best possible decision for the project

Partner

Role of Organisation

Steering Commitee Representative

Substitute Representative

P1

M Auezov South Kazakhstan University (SKU)

Applicant Organisation

Laura Khassenova

Aigul Iskakova

P2

Otto-von-Guericke-Universität Magdeburg (OVGU)

Partner Organisation

Marcel Massmann

Frank Buenning

P3

Tallinna Tehnikakorgkool (TTK)

Partner Organisation

Mihhail Kirejev

Kati Nõuakas

P4

Pädagögische Hochschuel Tirol (PHT)

Partner Organisation

Regine Mathies

Ingrid Hotarek

P5

ACQUIN

Partner Organisation

Giorina Maratsi

Andre Schlipp

P6

CEENQA e.V.

Partner Organisation

Maja Milas

Jan Philipp Engelmann

P7

Kazakh national Pedagogical University after Abai (KazNPU)

Partner Organisation

Bayan Sapargaliyeva

Talgat Igissinov

P8

Karaganda University named after Academic E.A. Buketov (KarU)

Partner Organisation

Svetlana Karstina

Larissa Tashenova

P9

Shakarim University (SSUS)

Partner Organisation

Alexandr Koichubayev

Indira Oralkanova

P10

Ministry of Education and Science of the Republic of Kazakhstan (MES RK)

Partner Organisation[1] [2]

Banu Narbekova

Indira Abilmazhinova

P11

Independent Agency for Quality Assurance in Education (IQAA)

Partner Organisation

Sholpan Kalanova

Karlygash Jigitcheyeva

P12

Karaganda Higher Polytechnic College (KHPC)

Partner Organisation

Gabdisagit Aubakirov

Dina Takshilikova

P13

Electrotechnical College Semey

Partner Organisation[3] [4] [5]

Akmaral Imanbekova

Aisulu Moldiyarova

 

 

 

1.3 Management Board

The Management Board consists of the WP Leaders and is chaired by the Project Manager. The Management Board (MB) consists of the WP Leaders and is chaired by the PM. The WP Leaders as representatives of their WPs will include issues related to their WP in decisions made on the work package level. Any decision made within the Management Board needs to be reach by 2/3 majority. Every member institution has 1 vote. Decisions made by the Management board, that concern overall project management (i.e. achievement and/or status of deliverables, milestones and financial spending, reports from Q&A and external evaluators) will be reported to the Project Manager and to the Steering Committee.

Partner

Role of Organisation

Related WP

Management Board Representative

Subsitute Representative

P1

M Auezov South Kazakhstan University (SKU)

Project Coordinator

1 & 2 & 3 & 4 & 5 & 6

Laura Khassenova

Aigul Iskakova

P2

Otto-von-Guericke-Universität Magdeburg (OVGU)

WP Lead

2 & 6

Marcel Massmann

Frank Buenning

P3

Tallinna Tehnikakorgkool (TTK)

WP Lead

4

Mihhail Kirejev

Kati Nõuakas

P4

Pädagögische Hochschuel Tirol (PHT)

WP Lead

1

Regine Mathies

Ingrid Hotarek

P5

ACQUIN

WP Lead

1

Giorina Maratsi

Lyazzat Nugumanova

P7

Kazakh national Pedagogical University after Abai (KazNPU)

WP Lead

5

Bayan Sapargaliyeva

Talgat Igissinov

P8

Karaganda University named after Academic E.A. Buketov (KarU)

WP Lead

3

Svetlana Karstina

Larissa Tashenova

P9

Shakarim University (SSUS)

WP Lead

3

Alexandr Koichubayev

Zhaiyk Tokhtarov

P11

Independent Agency for Quality Assurance in Education (IQAA)

WP Lead

4

Sholpan Kalanova

Karlygash Jigitcheyeva

P12

Karaganda Higher Polytechnic College (KHPC)

WP Lead

3

Gabdisagit Aubakirov

Dina Takshilikova

P13

Electrotechnical College Semey

WP Lead

3

Akmaral Imanbekova

Aisulu Moldiyarova

 

 

 

 

1.4 WP Leaders

The Work Package Leader (WP Leaders) are responsible for leading the WPs including the coordination of the task leaders and WP contributors to achieve the WP output as stated in “2. Deliverables”. The WP Leader is responsible for the internal communication regarding the WP as well as the delivery of financial and technical (content) reports to the PM (and, when necessary, evaluators). The WP Leaders are integral part of the Management Board.

WP

WP Leader

Contact Person 1

Contact Person 2

Contact Person 3

Contact Person 4

WP1: Preparation

PHT & ACQUIN

Regine Mathies
regine.mathies@ph-tirol.ac.at

Giorina Maratsi maratsi@acquin.org

Ingrid Hotarek
ingrid.hotarek@ph-tirol.ac.at

Dr. Lyazzat Nugumanova nugumanova@acquin.org

WP2: Development

OVGU

Marcel Maßmann

marcel.massmann@ovgu.de

Frank Bünning

Frank.buenning@ovgu.de

 

 

WP3: Development

SKU, SSUS, KarU[6] , KazNPU

Aigul Naukenova, SKU

n.a.s.1970@mail.ru

Alexandr Koichubayev

koychubayev_as@mail.ru

Svetlana Karstina

skarstina@mail.ru

Bayan Sapargaliyeva, KazNPU

bonya_sh@mail.ru

WP4: Quality Plan

TTK & IQAA

Mihhail Kirejev
mihhail.kirejev@tktk.ee

Kati Nõuakas
knouakas@tktk.ee

Sholpan Kalanova

skalanova@iqaa.kz

Galiya Rakhimzhanova

g.rakhimzhanova@iqaa.kz

WP5: Dissemination & Exploitation

KazNPU

Bayan Sapargaliyeva

bonya_sh@mail.ru

Talgat Igissinov

t.igissinov@gmail.com

 

 

 

 

WP6: Management

SKU & OVGU

Laura Khassenova (SKSU)

laura_ok_uko@mail.ru

Bayan Sapargaliyeva (KazNPU)

bonya_sh@mail.ru

Marcel Maßmann (OVGU)

marcel.massmann@ovgu.de

Frank Bünning (OVGU)

Frank.buenning@ovgu.de

 

 

1.5 Task Leaders

Task leaders as well as task contributors, manage a single task within a WP a report to the respective WP Leader.

 

2. Deliverables

 

 

code

Name of Deliverable

Responsible / Contact Person

Diss. Level

Planned date (M)

Actual date (M)

Updated (M)

Ready for review

Deadline for reviewing

Reviewer 1

Reviewer 2

WP 1: Preparation of KAZDUAL through surveys and study visits

1.1.

Report on the state-of-the-art on dual practices of at least 10 DHE programmes from EU and worlwide in different industrial sectors

Regine Mathies/
Ingrid Hotarek

Report

5

 

 

 

 

 

 

1.2.

study visits to EU

Regine Mathies/
Ingrid Hotarek

Report

4

 

 

 

 

 

 

1.3.

Survey amongs companies and regions to identify supporters of dual system model

Regine Mathies/
Ingrid Hotarek

Report

5

 

 

 

 

 

 

1.4.

Workshop on internal-external assessment mechanism and management practices of dual professional education for accreditation agencies and HEIs

Giorina Maratsi/Lyazzat Nugumanova

Event

5

 

 

 

 

 

 

1.5.

Revision of quality standards and recommendations for MESRK and IQAA

Giorina Maratsi/Lyazzat Nugumanova

Report

6

 

 

 

 

 

 

WP 2: Development of flexible dual professional education model for Kazakhstan

2.1.

Design of training materials for employers and teachers

Frank Buenning / Marcel Massmann

Learning material / Training material

8

 

 

 

 

 

 

2.2.

Organisation of train-the-trainers in Europe and Kazakhstan

Frank Buenning / Marcel Massmann

Event

17

 

 

 

 

 

 

2.3.

Certification of employees and trachers in KAZDUAL model

Frank Buenning / Marcel Massmann

Service / Product

18

 

 

 

 

 

 

2.4.

Adjustment/tuning of professional HE accreditation procedures for dual system in KZ

Frank Buenning / Marcel Massmann

Service / Product

17

 

 

 

 

 

 

WP 3: Piloting of KAZDUAL system in selected programs

3.1.

Selection of piloting programs for KAZDUAL

Roza Abisheva , SKU

Event

4

 

 

 

 

 

 

3.2.

Set up of classrooms and equipment for practical education and simulation of workplace

Marat Kystaubayev

Service / Product

20

 

 

 

 

 

 

3.3.

Piloting of Selected courses according to KAZDUAL system during academix year 2022-2023

Roza Abisheva, Aigul Iskakova SKU

Event

31

 

 

 

 

 

 

3.4.

Piloting of accreditation procedures for selected courses (self-evaluationsm study visits etc.)

Roza Abisheva, Aigul Iskakova SKU

Event

32

 

 

 

 

 

 

WP 4: Quality Monitoring and control of KAZDUAL

4.1.

Elaboration of quality plan and tools

Sholpan Kalanova

Service / Product

3

 

 

 

 

 

 

Mihhail Kirejev

4.2.

Internal Quality assurance and monitoring control

Mihhail Kirejev

Report

36

 

 

 

 

 

 

4.3.

External quality monitoring and control and peer review

Karlygash Jigitcheyeva

Report

36

 

 

 

 

 

 

WP 5: Dissemination & Exploitation of KAZDUAL

5.1.

Dissemination roadmap

Bayan Sapargaliyeva, Talgat Igissinov

Service / Product

3

 

 

 

 

 

 

5.2.

Development and Maintenance of project website and platform for best practices

Talgat Igissinov

Service / Product

36

 

 

 

 

 

 

5.3.

Round tables, discussions for a conference towards visibility of KAZDUAL activities and project results

Bayan Sapargaliyeva

Event

36

 

 

 

 

 

 

5.4.

Continous support of MESRK and IQAA

Adilya Baidildina, Bayan Sapargaliyeva, Aigul Iskakova

Service / Product

36

 

 

 

 

 

 

5.5.

Establishment of observatory for dissemination of KAZDUAL best practices

Bayan Sapargaliyeva, Talgat Igissinov

Service / Product

36

 

 

 

 

 

 

WP 6: Project Management of Kazdual

6.1.

Kick-off meeting and project management meetings

Laura Khassenova, Bayan Sapargaliyeva

Event

36

 

 

 

 

 

 

6.2.

Elaboration and approval of steering ciommuncation plan, dissemination and QA plan, and creation of KAZDUAL Steering committee

Laura Khassenova, Aigul Iskakova, Bayan Sapargaliyeva

Report

3

 

 

 

 

 

 

6.3.

Project financial and administrative management

Laura Khassenova, Aigul Iskakova, Zhanar Otynshiyeva

Service / Product

36

 

 

 

 

 

 

6.4.

Communication and conflict resolution

Laura Khassenova, Aigul Iskakova, Bayan Sapargaliyeva

Service / Product

36

 

 

 

 

 

 

 

 

3. Budget / Finances

3.1 Staff Costs per Unit

 

Partner

Manager

Teacher/Trainer/Researcher

Technical Staff

Administrative Staff

Total number of days

total costs

grant requested[7]

No.

Name

Country

number of days

unit cost per day

total cost by category

number of days

unit cost per day

total cost by category

number of days

unit cost per day

total cost by category

number of days

unit cost per day

total cost by category

P1

M Auezov South Kazakhstan State University (SKSU)

Kazakhstan

96

77,00 €

7.392,00 €

150

57,00 €

8.550,00 €

0

40,00 €

0,00 €

132

32,00 €

4.224,00 €

378

20.166,00 €

 

P2

Otto-von-Guericke-Universität Magdeburg (OVGU)

Germany

155

280,00 €

43.400,00 €

132

214,00 €

28.248,00 €

0

162,00 €

0,00 €

54

131,00 €

7.074,00 €

341

78.722,00 €

78.722,00 €

P3

Tallinna Tehnikakorgkool (TTK)

Estonia

57

88,00 €

5.016,00 €

105

74,00 €

7.770,00 €

0

55,00 €

0,00 €

36

39,00 €

1.404,00 €

198

14.190,00 €

 

P4

Pädagögische Hochschuel Tirol (PHT)

Austria

60

294,00 €

17.640,00 €

84

241,00 €

20.244,00 €

0

190,00 €

0,00 €

42

157,00 €

6.594,00 €

186

44.478,00 €

 

P5

ACQUIN

Germany

57

280,00 €

15.960,00 €

96

214,00 €

20.544,00 €

0

162,00 €

0,00 €

42

131,00 €

5.502,00 €

195

42.006,00 €

 

P6

CEENQA e.V.

Germany

48

280,00 €

13.440,00 €

111

214,00 €

23.754,00 €

0

162,00 €

0,00 €

36

131,00 €

4.716,00 €

195

41.910,00 €

 

P7

Kazakh national Pedagogical University after Abai (KazNPU)

Kazakhstan

72

77,00 €

5.544,00 €

171

57,00 €

9.747,00 €

72

40,00 €

2.880,00 €

72

32,00 €

2.304,00 €

387

20.475,00 €

 

P8

Karaganda State University named after Academic E.A. Buketov (KarU)

Kazakhstan

78

77,00 €

6.006,00 €

156

57,00 €

8.892,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

306

17.202,00 €

 

P9

Shakarim State University of Semey (SSUS)

Kazakhstan

78

77,00 €

6.006,00 €

156

57,00 €

8.892,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

306

17.202,00 €

 

P10

Ministry of Education and Science (MES)

Kazakhstan

78

77,00 €

6.006,00 €

108

57,00 €

6.156,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

258

14.466,00 €

 

P11

Independent Agency for Quality Assurance in Education (IQAA)

Kazakhstan

81

77,00 €

6.237,00 €

129

57,00 €

7.353,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

282

15.894,00 €

 

P12

Karaganda Higher Polytechnic College

Kazakhstan

72

77,00 €

5.544,00 €

138

57,00 €

7.866,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

282

15.714,00 €

 

P13

Electrotechnical College Semey

Kazakhstan

72

77,00 €

5.544,00 €

138

57,00 €

7.866,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

282

15.714,00 €

 

P14

SKU College Shymkent

Kazakhstan

72

77,00 €

5.544,00 €

138

57,00 €

7.866,00 €

0

40,00 €

0,00 €

72

32,00 €

2.304,00 €

282

15.714,00 €

 

 

 

 

 

 

3.2 Payment Procedures

As described in the Grant Agreement and Partnership Agreements:

 

Payments to Parties are the exclusive tasks of the Coordinator.

In particular, the Coordinator shall:

  • -notify the Party concerned promptly of the date and composition of the amount transferred to its bank account, giving the relevant references
  • perform diligently its tasks in the proper administration of any funds and in maintaining financial accounts
  • undertake to keep the Community financial contribution to the Project separated from its normal business accounts, its own assets and property, except if the Coordinator is a Public Body or is not entitled to do so due to statutory legislation.

 

Payment Schedule

The payment schedule, which contains the transfer of pre-financing and interim payments to parties, will be handled according to the following:

  • Funding of costs included in the Consortium Plan will be paid to EU and TVET Parties after received from the EACEA in separate instalments as agreed below:

 

1st Partner Payment

50% of the pre-financing (meaning 50% of the maximum individual allocated budget of each individual partner institution)

2nd Partner Payment

40% of the pre-financing (meaning 40% of the maximum individual allocated budget of each individual partner institution)

3rd Partner Payment

10% of the pre-financing (meaning 10% of the maximum individual allocated budget of each individual partner institution)

 

  • Funding of costs included in the Consortium Plan will be paid to KZ HEIs Parties after received from the EACEA in separate instalments as agreed below:

 

1st Partner Payment

50 % of the estimated unit costs (staff costs + travel and costs of stay) indicated in the Erasmus+ grant contribution at the time of signature of the HEI’s Agreement

2nd Partner Payment

40 % of the estimated unit costs (staff costs + travel and costs of stay) indicated in the Erasmus+ grant contribution within 30 days of the reception of the necessary proofs of expenditure/activity covering the amount of advance payment(s) already made and after approval of the interim intermediate report by the EACEA and reception by SKU of the second grant instalment

3rd Partner Payment

!0% of the estimated unit costs (staff costs + travel and costs of stay) indicated in the Erasmus+ Brant contribution within 30 days of the reception of the necessary proofs of expenditure/activity covering the amount of advance payment(s) already made and after approval of the final report by the EACEA and reception by SKU of the third grant instalment

 

Equipment and sub-contracting for KZ HEIs respectively will be covered directly by the coordinator. Project representatives in KZ HEIs and SKU will adopt all necessary measures for the installation and use of these items in the beneficiary institution. Reimbursement of costs incurred Within 60 days of receipt of the necessary proofs of expenditure/activity (as specified in the Guidelines for the Use of the Grant), the coordinator will reimburse to the beneficiary's account specified on Annex lll of the Partnership Agreement the [part of the] costs actually incurred in accordance with the estimated budget breakdown identified under Annex ll of the Agreement.

4. Management Relevant Procedures

4.1 Dissemination and Exploitation[8]

4.1.1. Visual identity and Dissemination levels

Please use the logo of KazDual and the Logo of the European Commission as seen on the cover page. Additionally, please indicate the dissemination level of the document on the cover page as seen below:

Dissemination Level

 

PU

Public

 

PP

Restricted to other programme participants (including Commission services and projects reviewers)

 

CO

Confidential, only for members of the consortium (including EACEA and Commission services and projects reviewers)

x

 

4.2 Quality Assurance[9]

4.3 Reporting

 

Internal project reporting:

The partners will submit their timesheets on a quarterly basis. The respective guidelines on how to fill in the timesheets and how to report can be found in thereporting guidelines

Progress reporting is part of quality assurance. Progress reporting is currently performed in an oral way at each monthly online consortium meeting performed by the WP Leaders and documented in the respective. The minutes of every meeting (including physical meeting and online meetings) are disseminated on a confidential level (and for the first project meetings as part of the project start documentation).

 

Naming of Reporting Documents

Please name the reporting documents the following way for better oversight in the future:

 

Reporting Document

Name of Document

Example first reporting (Partner 1)

Example second reporting (Partner 2)

Time Sheets (Staff)

Partner number-staff sheet number (continuing)

P1-S1

P1-S2

Travel Costs

Partner number – Travel costs number (continuing)

P1-T1

P1-T2

Equipment

Partner number – Equipment cost number (continuing)

P1-E1

P1-E2

 

Project reporting towards the EACEA:

The project report towards the EACEA consist of an interim report to be reported in M21 and a final report to be delivered at the end of the project, as stated in the grant agreement:

  • Reporting period 1: from month 1 to month 21
  • Reporting period 2: from month 22 to month 36.

 

The INTERIM project reporting towards the EACEA consists of:

a.) a content report per WP as well as several activities (such as dissemination, impact, etc.) and

b.) a financial report based on the days reported per person and activity. The financial report can be drawn from the monthly timesheets.

Reporting Stage and Responsibility

Reporting Documents EU

Individual reporting

CBHE Joint Declaration

Individual Travel Report

Time-Sheet

Coordinator reporting

Financial Statements

Technical Implementation Report

Audit (coordinator)

Audit Certificate on the financial statements

For final report only

Final Report on implementation of the action

Reporting table for unit costs – Covid 19

Reporting Stage and Responsibility

Additional Documents

Individual reporting

Travel costs

Equipment costs

 

 

4.4 Communication Plan

4.4.1 Project Communication Tools[10] [11]

 

Project communication is the exchange of project-specific information with the emphasis on creating understanding between the sender and the receiver. Effective communication is one of the most important factors contributing to the success of a project.

 

The project team must provide timely and accurate information to all stakeholders. Members of the project team prepare information in a variety of ways to meet the needs of project stakeholders. Team members also receive feedback from these stakeholders.

 

Project communication includes general communication between team members but is more encompassing.

 

Project Communication Management is the knowledge area that employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval and ultimate disposition of project information.

Project Communication is the responsibility of everyone on the project team. The project manager, however, is responsible to develop the Project Communication Management Plan with the input from the task managers and other project partners.

 

 

 

 

4.4.2 Purpose of Communication Management Plan

The purpose of the Communications Management Plan is to define the communication requirements for the project and how information will be distributed. The Communications Management Plan defines the following: what information will be communicated; how the information will be communicated (in meetings, email, telephone, newsletter, web portal, etc.); when information will be distributed; who is responsible for communicating project information; how any sensitive or confidential information is communicated and who must authorize this; any constraints, internal or external, which affect project communications; and any standard templates, formats, or documents the project must use for communicating.

This Communications Management Plan sets the communications framework for the KAZDUAL project. It will serve as a guide for communications throughout the life of the project and will be updated as communication needs change. This plan identifies and defines the roles of persons involved in this project. A project team directory is included to provide contact information for all stakeholders directly involved in the KAZDUAL project.

The project manager is responsible to monitor and manage the communications as part of work package 6 – Project management activities, and it is under the responsibility of SKU - South-Kazakhstan University.

4.4.3 Communication Management Approach

Approximately 70% of a Project Manager’s time is spent on communication. Project Management Team are spending most of time on measuring and reporting on the performance of the project, composing and reading emails, conducting meetings, writing the project plan, meeting with team members, overseeing work being performed, meeting with partners and many more activities related to the project. By having a solid communications management approach many project management problems can be avoided.

In the KAZDUAL project the cooperative and open communication approach will be used. One of the major goals of the Erasmus+ project is to share knowledge and exchange information. Therefore, the required infrastructure to enable open channels of communication between all the project partners will be provided. This approach will direct the activities throughout the project and it will also create a sustainable project for the future.

All KAZDUAL project partners will be encouraged to present their insights and lessons learned to be available to as broad a higher education population at their institution as possible. This might be implemented by the project web-portal page, professional publications, and more. However, it is crucial to inform the project management team about every piece of information that each one of the partners wish to exchange with other team members and/or to publish.

We will use multiple communication channels to exchange ideas, information, and reports. We will use electronic media such as emails, ZOOM conversations, videoconferences, in order to provide synchronous conversations while keeping expenses as low as possible. In addition, we will use telephone conversations and meetings to create interactive relations between the partners.

 

The Project Manager will take a proactive role in ensuring effective communications on this project. As with most project plans, updates or changes may be required as the project progresses or changes are approved. Changes or updates may be required due to changes in personnel, scope, budget, or other reasons. Additionally, updates may be required as the project matures and additional information is available. The project management team is responsible for managing all proposed and approved changes to the communications management plan. Once the change is approved, the project management team will update the plan and supporting documentation and will distribute the updates to the project team and all partners and stakeholders.

4.4.4 KAZDUAL Project Team List

The following table presents contact information for the KAZDUAL coordinators in each one of the partner organizations.

The mail addresses and phone numbers in this table will be used to communicate with these people.

In addition, an updated contact list that includes all the personnel involved in the KAZDUAL project is available at the project web portal.

Table 1. KAZDUAL project team list

 

Institution

Name

Title

Position

Contacts (e-mails, cell, telephones,

WhatsApp, skype, social networks)

At Institution

At the Project

M. Auezov

South-

Kazakhstan

University

Aigul

Iskakova

 

Mrs

Vice-rector for strategic development and internationalization

Institutional Coordinator

aiskakova@bk.ru

 

M. Auezov

South

-Kazakhstan

University

Laura

Khassenova

Mrs

Director of the

Bologna process

and Academic mobility centre

KAZDUAL

Project

Coordinator

laura_ok_uko@mail.ru

Otto-von

-Guericke-

University

Magdeburg

Marcel

Massmann

Mr

Head of the Division for International Cooperation

KAZDUAL Project Co-Coordinator

marcel.massmann@ovgu.de

Tallinn

University

of Applied

Sciences

Marta

Mugur

Mrs

Manager

Project

manager

marta@tktk.ee

Tallinn

University of

Applied

Sciences

Mihhail

Kirejev

 

Mr

 

Visiting lecturer in the Institute of Logistics

 

Project

manager,

lecturer

mihhail.kirejev@tktk.ee

 

Tallinn

University

of Applied

Sciences

Kati

Nõuakas

 

Ms

Acting Director of the Institute of Logistics; Leading Lecturer; Curriculum Coordinator of Transport and Logistics

lecturer

kati.nouakas@tktk.ee

 

Pädagogische Hochschule

Tirol

Regine

Mathies

 

Ms

 

Lecturer

 

Participant

Contact

Coordinator

– Key

person 1

 

regine.mathies@ph-tirol.ac.at

+43 664 844 9006

Pädagogische Hochschule

Tirol

Ingrid

Hotarek

 

Mrs

 

Lecturer

 

Team member

Vice-Coordinator –

Key person 2

ingrid.hotarek@ph-tirol.ac.at

+43 676 38 66 323

Pädagogische Hochschule

Tirol

Iris

Kahn

 

Mrs

 

Lecturer

 

Team member

iris.kahn@ph-tirol.ac.at

+43 699 1903 2548

Accreditation, Certification and Quality

Assurance

Institute

Andre

Schlipp

 

Managing

Director

ACQUIN

Supervisor

schlipp@acquin.org / +49 - 921 - 530390 – 77/ https://www.linkedin.com/company/acquin-e-v-/

Accreditation, Certification and Quality

Assurance

Institute

Giorina

Maratsi

 

Project

Manager

Project

Coordinator

maratsi@acquin.org /+49 - 921 - 530390 – 86/ https://www.linkedin.com/company/acquin-e-v-/

Accreditation, Certification and Quality

Assurance

Institute

Lyazzat Nugumanova

Dr.

Project

Manager

Researcher

nugumanova@acquin.org / +49 - 921 - 530390 – 73/ https://www.linkedin.com/company/acquin-e-v-/

Central

and Eastern

European

Network

of Quality Assurance Agencies

in Higher Education

Jan Philipp Engelmann

 

Secretary

General

Project Manager

and

Administration

engelmann@asiin.de

Central

and Eastern

European

Network

of Quality Assurance Agencies

in Higher Education

Maja Milas

 

Project

Manager

Researcher

Maja.Milas@nakvis.si

Abai Kazakh

National

Pedagogical

University

Bayan Sapargaliyeva

Mrs

Postdoctoral

Researcher

Institutional\National Coordinator

WP2,5,4,6

bonya_sh@mail.ru

+7 701 732 63 44

Abai Kazakh

National

Pedagogical

University

Talgat

Igissinov

Mr

Head of

Commercialisation

Office

Key Person WP5

t.igissinov@gmail.com

 

E. Buketov

Karaganda

University

Svetlana

Karstina

Mrs

Head

of the Postgraduate Education Department

Institutional Coordinator

skarstina@mail.ru

Shakarim

University

Alexandr Koichubayev

Mr

Dean of

International Faculty

Coordinator, Co-Manager of WP 2, 3

koychubayev_as@mail.ru

+77773034084

Shakarim

University

Indira

Oralkanova

Ms

Director of

Department for

Academic Affairs

Manager of WP 4 Quality control of the Project

indir.85@mail.ru

+77772862986

Shakarim

University

Zhaiyk

Tokhtarov

Mr

Head of the

Department of

technological equipment

and mechanical engineering

Manager of WP 2, 3

tinkobai@mail.ru

+77018528452

Shakarim

University

Asset Abylmazhinov

Mr

Specialist of

International Faculty

Manager of WP 5

aset-93@mail.ru

+77789195714

Ministry of

Education and

Science of the

Republic of

Kazakhstan

Banu

Narbekova

Mrs

Head of the Department

Coordinator

b.narbekova@edu.gov.kz

Ministry of

Education and

Science of the

Republic of

Kazakhstan

Indira

Abilmazhinova

Ms

Head of the office

Administrative

i.abilmazhinova

@edu.gov.kz

Independent

Agency for

Quality Assurance

in Education

Aikorkem

Bekeyeva

 

 

Ms

Manager

Coordinator

bekeyeva@iqaa.kz

 

Karaganda

Higher

Polytechnic

College

Gabdisagyt Aubakirov

Mr

Head

Coordinator

sagit.aubakirov@mail.ru,

kar-polit@krg-edu.kz

Electrotechnical College in Semei

Akmaral Imanbekova

Ms

Manager of International cooperation

Coordinator

e-mail: dulatova167@yandex.ru

tel.: +7 702 549 70 75

skype: Akmaral Imanbek

FB: Akmaral Akmaral

4.4.5 Communication Methods and Technologies

Project team members use a variety of communication methods to deliver project information, including meetings, telephone calls, email, voicemail, and web portal and institutional websites. Meetings in particular are often the most effective way to distribute information to project stakeholders. Before planning a meeting, the project manager or assigned team member should consider the communication objectives carefully and choose a meeting format that will meet the objectives.

KAZDUAL will develop and maintain a dedicated web portal that will be used to provide updates, archive various reports, and conduct project communications. This platform enables the project management team, as well as authorized stakeholders, to access project data and communications at any point in time. The KAZDUAL web portal also provides the ability for stakeholders and project team members to collaborate on project work and communication.

 

The web portal address is:http://kazdual.kz/

Responsibility for developing and maintaining the web portal is at KazNPU.

Access to the website will be free and only the financial information will be controlled with a username and password. The project management team is responsible for ensuring all project communications and documentation are copied to the web portal.

All project partners are responsible to transfer a copy of the information to be uploaded to the web portal to the project management team. The partners are also responsible to make sure that the management team has received the information as required.

Additional information and updates will be exchanged through the KAZDUAL newsletter that will be distributed periodically to all the project stakeholders via email and published on the project web portal page.

Table 2. Communication methods

 

Method

Purpose

Responsibility

Frequency

Audience

Project

Consortium

board meetings

Making key decisions for

realization of project activities

and financing.

Reporting current project status.

Communicate all changes.

Identify milestones.

Identify and discuss project

issues and corrective actions.

Project

coordinator

Once per year

All project

partners

Project

Executive board

meetings

Ensuring realization of project

activities by WP leaders.

Identify and discuss project

issues and corrective actions.

Project

coordinator

After each

meeting

WP leaders

Office meeting

Report status and progress of

projects and scheduled tasks per

institutions.

Project partner

coordinator

Weekly/monthly

Staff involved in

the project from

the partners

External

meetings

Involve external partners in the

project. Subcontracting issues.

Project partner

coordinator

As needed

All project

partners

Project web portal

Report status and progress of

scheduled milestones and

activities.

General project information.

Webmaster

As needed every

month of the

project lifetime

WP leader

Correspondence

(letters, memos,

email, zoom)

Document status of action

items, decisions made, and

problems encountered.

All project

partners

As needed

All project

partners

Portal visit

In accordance with project

activities.

Identify and discuss problems

and solutions for project obstacles.

Identify project status and

recommendation for

improvement.

Project

coordinator and

internal/ external

control expert

As needed

All project

partners

 

4.4.6 Communication standards

Standardization is a proven way to simplify the complexities of project management communications. The KAZDUAL various communication tools used throughout projects.

In addition to standard templates and/the web portal as a standard platform from which to share information and communicate. Standardization provides a level of simplicity to a project's communication platforms and improves effectiveness and efficiency.

 

For this project, the partners will utilize standard formats and templates for all formal project communications. The way to simplify the complexities of project management communications. The available for download on the official website of the project.

All KAZDUAL project partners are required to print the following text on any official document of the project.

 

Project number: 618835-EPP-1-2020-1-KZ-EPPKA2-CBHE-SP

"This project has been funded with support from the European Commission. The European Commission's support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

In addition, the following are the standards of the KAZDUAL logo, Erasmus+ logo, which are required to appear on every publication related to the project.

 

Informal project communications should be professional and effective but there is no standard template or format that must be used.

 

Annex I: Work Plan

Activites

Year 1

Year 2

Year 3

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

                                                                         

1

Framework for KAZDUAL Quality Enhancement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.1

Review of EU best practices in dual system

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.2

Study visits to Germany and Austria

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.3

Survey among companies and regions to identify supporters of dual system model

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.4

Workshop on internal/ external assessment mechanism and management practices of professional education

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.5

Preparation of report with revision of quality standards and recommendations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Development of Training programs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.1

Design of training materials for employers and teachers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.2

Organisation of train-the trainers in Europe and Kazakhstan

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.3

Certification of employees and teachers in KAZDUAL model

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.4

Adjustments/tuning of Professional HE accreditation procedures for dual system

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Development of pilot program

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.1

Selection of piloting of programs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.2

classrooms and equipment set up for practical education and workplace simulation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.3

Piloting of selected courses according to KAZDUAL system during academic year

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.4

Piloting of accreditation procedures for selected courses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

Quality control of the project

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.1

Development of quality control plan

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.2

implementation of internal quality control tools and monitoring the project activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.3

External evaluation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Dissemination and Exploitation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.1

Development of dissemination roadmap

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.2

Development and update of project Website

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.3

Organization of fora and conferences and other activities to raise awareness of KAZDUAL system

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.4

Support in passing new regulations and amendments based on recommendations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.5

Establishment of Observatory and Dissemination of KAZDUAL best practices through Publication of handbook with best practices and lessons learned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Project management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.1

project coordination meetings (virtual and physical)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.2

Elaboration and approval of Steering Communication Plan Dissemination and QA plan, and creation of Steering Committee

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.3

Administration and reporting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.4

Communication and conflict resolution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 
The European Union —EU
The European Union —EU
Kassym-Jomart K. Tokayev
The President of the Republic of Kazakhstan
Republic of Kazakhstan
The Republic of Kazakhstan is a unitary state with the presidential system of government.
+7 (707) 350-55-30
Almaty
© 2022 «This project is funded with the support of the european commission. The content of this publication / material is the responsibility of the author and does not reflect the views of the european commission. The commission cannot be held responsible for the use of the information it contains»